For two days, target employees have just been trained on managerial skills by Coaching Service Business (CSB). This training aims to sharpen everyone's skills. Serge Mumbu, general manager of Target, believes that the company is growing and its employees will be called upon to manage complex situations. It is time to help them develop their managerial skills. In a good-natured atmosphere, the eight Target employees (Managers) assiduously followed the training administered by CSB General Manager Malou Nzuzi.

Friday, August 14, is the last day of the training. It is 8:30 am. The chairs are carefully placed in the large meeting and training room to accommodate those concerned. The first people take their seats at 9 am. With computers, notebooks, and cups of coffee in hand, everyone was present, and the training started at 9:30. It focused on skills development and action plans. The skills are interpersonal, technical, and political.

Besides the introductory part, the training is based on the understanding of management and the skills of a manager. Mrs. Malou takes the floor first and summarizes the notions learned last time. She invites each person to speak voluntarily. A timid start, but after the first speaker, the discussion quickly takes over, and the exchanges become interactive.

During the training

The training also touched on the professional skills of the manager. These are mainly based on the animation of his team. This animation is done in seven axes. By initiating this training, the general manager of Target, Serge Mumbu, wants to make each team member responsible. Target is growing and has ambitions proportional to its growth. Each of them is called to lead teams and manage more complex situations. He believes everyone must be well-equipped to organize work, coach, motivate, and manage teams. He goes on to say that employees must take the initiative.

Martial Biduile, one of Target's successful employees, thinks that this training has been a great help for him: "It is always better to learn from someone more experienced than you. This training is hands-on management learning, and that's new to me. We now know that a manager can influence his direct team and hierarchy, and this is a particular knowledge that I have learned from this training," he relates with ease and serenity.

"This training aims to develop managerial skills. I expect the managers of Target to develop a vision for each of their departments and to make their teams adhere to these visions. These lessons should enable them to implement all the levers and give them the means to achieve the objectives of their respective departments”. These words are from Malou Nzuzi, Director of Coaching Service Business. They summarize what she expects from this team that has just been trained in management.
Coaching Business Service (CSB) is an agency that provides continuous training to strengthen the capacities of employees, managers, executives, subordinates, or agents of companies. It also provides training in the building trades and office assistance. CSB is also a consulting agency for outsourcing accounting and taxation.

If you are interested in the services offered by this agency, please visit its website, www.agence-csb.net, or contact the general manager at +243 826211170 or by email here.

At the end of the training

Thursday, August 20, 2020 - 11:44